Title: Baucore Inbox: AI Email-to-Quote Automation | Baucore
URL: https://www.baucore.app/agents/baucore-inbox
Locale: en

Feature

# Baucore Inbox

From inbox to quote-ready, with the evidence behind every line.

Baucore Inbox reads incoming project emails and their attachments, matches them to the right Account, Contact, and Project, follows the thread as it evolves, matches each line to your Salesforce products, and stages a fully sourced quote, so no rep re-types it into Salesforce.

[Calculate your savings](#inbox-savings-calculator)

![Baucore Inbox turns a messy inbox into a quote-ready record: Quote Intake line items and matched project participants](/images/baucore-inbox-og-image.webp)

## Before Baucore Inbox

Turn email into work. An RFQ arrives with a scope buried in an attached PDF, and a rep re-types the project, the contact, and every line item by hand.

A rep re-types the project, the contact, and every line item by hand

Three replies later, the price has changed twice

Two half-duplicate project records exist for the same opportunity

Nobody can say which page the disputed number came from

Three replies later, the price has changed twice, there are two half-duplicate project records, and nobody can say which page the disputed number came from.

## WITH BAUCORE INBOX

Baucore Inbox reads the email and its attachments, creates or updates the right Account, Contact, and Project, keeps every reply on the same project and the same quote instead of forking a new record, and stages a quote where every line item is matched to a product in your Salesforce price book and linked to the page and screenshot it came from.

Email flows into Extraction, which also reads drawing title blocks for any attached drawing, then Match & Create, producing Quote Intake with a future branch for More Flows Coming.

Baucore Inbox Process

## From email to matched records and, today, a staged quote.

An email arrives, attachments and linked files included. Baucore Inbox extracts what's in it, matches the account, contact, and project against existing records, updating them or creating new ones, and reads intent. A quote request is staged as a Quote Intake, with each line matched to a Salesforce product and backed by page-level evidence today; more intents are on the roadmap.

RFQ.pdf

Email

ExtractionText, attachments, BOMs & linked files

Reads Drawing Title Blocks

Drawing sheets open with no extra step for the rep

Architect

Engineer

Legal Project Name

Match & Create

Account

Contact

Project

Matched against existing records, or created

Quote intent?

Quote IntakeEvidence-linked

More Flows ComingProject management, customer service, shipping notifications, and order updates are next on the roadmap

RFQ.pdf

Email

ExtractionText, attachments, BOMs & linked files

Reads Drawing Title Blocks

Drawing sheets open with no extra step for the rep

Architect

Engineer

Legal Project Name

Match & Create

Account

Contact

Project

Matched against existing records, or created

Quote intent?

Quote IntakeEvidence-linked

More Flows ComingProject management, customer service, shipping notifications, and order updates are next on the roadmap

Every matching rule and intent workflow runs natively in Salesforce, so your admin team can configure or extend it without waiting on a product release.

## What Baucore Inbox Does

### Two Inbound Channels

A dedicated Inbox email address or the Outlook add-in. Mail arrives from wherever your team already works.

### Reads the Message and Every Attachment

Extraction runs on the email and every attached spec sheet, takeoff, bill of materials (BOM), or PDF, because in building materials the scope usually sits in the attachment. Files shared by link on Dropbox, OneDrive, and similar providers are pulled in the same way.

### Opens Drawings Automatically

Attached drawing sheets open automatically, and Baucore Inbox reads the title block for the architect, engineer, other key contacts, and the legal project name, so it captures participants even when a drawing set is the only file attached.

### Auto-Match or Create, Across Four Object Types

Matches or creates Account, Contact, Lead, and Project records, including every stakeholder on the distribution list and the sender. One forwarded email can resolve six companies and contacts, with roles inferred: project manager, architect, specialist engineer, engineer, owner.

### Thread-Aware Updates

One project, one record, however many replies it takes. Built on the Inquiry object, Baucore Inbox recognizes a new message on a thread it has already seen and updates the existing project and quote instead of creating a duplicate.

### Intent-to-Flow Automation

RFQ, order update, or shipping notification: Inbox reads the intent and routes the message to the matching flow.

### Matches Quote Lines to Your Salesforce Products

Pick a price book and Baucore Inbox matches each extracted line to an existing Salesforce product record with one click on "Match All Products". Every match carries a confidence score, with the source file and page beside it. Review, swap, or remove a match before anything becomes a quote.

### Evidence Capture

Every line in the Quote Intake is traceable to the exact file and page it came from, with a screenshot attached. When two documents cover the same scope, Baucore Inbox cross-references them and explains its reasoning in plain language, for example "these two documents agree, here's the page, and here's what I couldn't find."

## Incoming mail covers more than new RFQs

A fresh quote request. A revision to one already in flight. The same project, asked by a second distributor. "Where is my order?" A damage report. They land in the same inbox, and each is different work.

Baucore Inbox reads the intent of each message and hands it to the workflow mapped to it. The intents are yours to define and the flows are yours to build. Both live in Salesforce, where your admin changes them without waiting on a product release.

It reads the message, its attachments, and the files shared by link on Dropbox, OneDrive or Google Drive, downloaded automatically. It proposes the intent, the project, the participants and the extracted scope, each traceable to the page it came from. You decide. The mapped workflow starts when you start it.

## One project, many requesters

On a live project the same scope comes back more than once. A second distributor bids the job. A contractor asks for pricing against the same fixture schedule. If each email stands alone, you get separate projects, separate quotes, and separate versions of the truth.

AI Project Match compares each incoming request against the projects you already have and ranks the candidates by fit, showing what the score is based on. Once someone confirms the match, the request joins the project it belongs to as its own inquiry. One project record, however many people ask about it.

## HOW IT WORKS

1

Email arrives through a dedicated Inbox address or the Outlook add-in, attachments included.

2

AI reads and matches: it extracts sender, participants, project, and intent from the message and its attachments, then matches them against existing records or creates new ones.

3

Record created, or updated on a reply: a new thread creates a new Project; a reply on a known thread updates the same Project and the same Quote Intake instead of duplicating it.

4

Quote staged, with evidence: every extracted line item cites its source file and page with a captured screenshot, and Inbox matches it to a product in your Salesforce price book, ready for review.

## Watch the recording

[View all events](/events)

[

![Your Inbox Is Running Your Agency](/images/events/your-inbox-is-running-your-agency.webp)

Webinar

US

## Your Inbox Is Running Your Agency

How lighting agencies turn incoming emails and attachments into organized, quote-ready and customer-service work without adding administrative headcount at the same rate.

Oct 8, 2026 · 6:00 PM UTC · Past



](/events/your-inbox-is-running-your-agency)

Live demo flow

## Five messy emails. One quote-ready project.

Watch Baucore Inbox read a shared quotes inbox, resolve every email to the right project, and stage the quote for human review.

Shared inbox · quotes@agency

-   Lighting RFQ – Hound & Whisker TITony Ramirez
-   FW: Hound and Whisker Veterinary ClinicMegan Dowd
-   Hound & Whisker Vet – Gold River – bid 10/22Rick Salinas
-   RE: Lighting takeoff – H&WTony Ramirez
-   Fwd: please add me to this projectDana Whitfield

Baucore Inbox

Baucore project recordHuman in the loop

1.  
2.  
3.  
4.  
5.  

Inbox chaos · Five emails, five different subject lines, one project.

![Baucore Inbox Participant Management matching electrical contractors, engineer, general contractor, interior designer and tenant, with their contacts, from one project email thread](/images/baucore-inbox-participants-webinar.webp)

One forwarded email thread, every company and contact matched or created: electrical contractors, engineer, general contractor, interior designer, and tenant, each identified and linked to the project.

Extraction with evidence

## A real Quote Intake

![Baucore Inbox Quote Intake line items with a source file per line, plus Warnings and Correlation Notes explaining quantity changes from a later email](/images/baucore-inbox-quote-intake-notes-webinar.webp)

This is a real Quote Intake, mid-thread. A reply changed quantities and added line items. Baucore Inbox updated the intake, kept the prior extraction under Historical Data, and explained what changed and why.

![Baucore Inbox Quote Intake with a price book selector, Match All Products button, and five quote lines each matched to a Salesforce product with a 75% or 99% confidence score](/images/baucore-inbox-product-matching.webp)

Product matching is optional. Pick a price book and Baucore Inbox matches every extracted line to an existing Salesforce product, with a confidence score per line and the source file and page beside it. Review or swap any match before the quote is created. Without a price book, the Quote Intake works as in the first view.

Built natively on the platform you already trust

[![Salesforce Partner](/images/Salesforce_Partner_Badge_RGB.png)](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMawdUAD)

[

Latest from the blog

### From Email to Quote-Ready Without a Rep Touching Salesforce

How Baucore Inbox turns an inbound RFQ into a sourced, evidence-backed quote.

Read the article

](/blog/email-to-quote-ready-without-a-rep)

ROI calculator

## What is your agency’s inbox really costing you?

Every RFQ, spec sheet and lighting schedule that lands in your inbox is typed, filed, researched and chased by hand. Enter your volumes and your team’s burdened rates to see what Baucore Inbox gives back.

Estimated annual savings

$147,262

2,260 hours back to your team every year

2,260

hours returned / year

1.3

FTE equivalent

57%

of inbox-to-quote workload removed

+134%

more inquiries handled, same team

How much of the modeled time do you expect to realize?

Adoption, exceptions and review time. Lower is more conservative.

**75%** realized

 

Estimates only. Based on the volumes, task times and rates you enter plus typical benchmarks for lighting rep agencies. Actual results vary.

### 1\. Your agency

Start from a typical profile, then tune every number to match reality.

Project-related emails / month

RFQs, spec updates, addenda, submittals, replies

New projects / leads per month

Distinct jobs entering your pipeline

RFQs / BOMs received per month

Requests that need a takeoff or schedule review

Avg line items per RFQ / BOM

Fixtures, drivers, controls, accessories

Quotes issued per month

Include revisions and re-quotes

Documents per project

Plans, specs, schedules, addenda, cut sheets

Participants per project

Architect, engineer, GC, EC, distributor, owner

### 2\. Your team & fully burdened rates

Headcount and hourly cost per role (salary + benefits + overhead). Set headcount to 0 for roles you don’t have — time is re-allocated to the roles that remain.

Role

Headcount

Burdened $/hr

Principal / OwnerReviews big bids, relationships, approvals

VP Sales / Sales ManagerPipeline, forecasting, rep coaching

Operations LeaderProcess, systems, order flow

Quotations ManagerOwns quote queue and turnaround

Quoter / EstimatorTakeoffs, pricing, quote build

Inside Sales / ApplicationsInbound requests, product support

A&D Rep (Specifier)Architects, designers, engineers

Contractor / Distributor RepElectrical contractors, distributors

Controls Technician / SpecialistControls scope, schedules, startup

Sales Admin / CoordinatorFiling, order entry, follow-up

### 3\. What Baucore Inbox automates

Eleven manual steps between “email arrives” and “quote goes out”. Adjust minutes per task to match how your team works, or switch a step off.

**Core** steps run on Baucore Inbox’s email capture, AI extraction, project matching and Inquiry-to-Quote today. **Extended** steps cover attachment-level work (filing documents, schedule snapshots, line items, web research).Include extended

Include

Task

Units / mo

Manual min

With Baucore min

Hrs saved / yr

$ saved / yr

Inbox triage & intent sorting CoreRead, classify (RFQ, addendum, info request, meeting) and route each email

1,200

378

$25,893

Project & lead intake CoreCreate the project record: name, address, bid date, scope, source

120

144

$9,007

Name & participant extraction CorePull architect, engineer, GC, EC, distributor and contacts; assign roles

720

146

$8,034

Project match & duplicate check CoreIs this a new job or another email on a known one? Link, don't duplicate

120

63

$3,736

Acknowledgements & clarifying replies CoreConfirm receipt, ask for missing plans/schedules, set expectations

90

34

$1,934

Next-step planning & task creation CoreDecide who does what by when: follow-ups, tasks, flows launched from intent

120

90

$8,195

Quote assembly (Inquiry-to-Quote) CoreBuild the quote from captured scope: cross-reference, price, format, send

140

357

$22,848

Download, name & file documents ExtendedSave plans, specs, addenda to the right place with a consistent name

960

202

$10,765

Create project file folders ExtendedStandard folder structure per job so nothing is lost at handoff

120

50

$2,454

Capture lighting schedule snapshots ExtendedFind the fixture/controls schedule in the plan set and clip it for takeoff

90

95

$6,228

Line-item & quantity entry ExtendedKey fixture types, quantities and accessories from schedules and BOMs

5,400

486

$30,229

Project web research ExtendedOwner, GC, bid date, spec status, competing lines, who's involved

120

216

$17,939

Advanced: realization & investment

Productive hours per FTE / year

Used for FTE-equivalent

Baucore platform licence ($/yr)

Optional. Add if comparing the full Baucore subscription

### Where the time comes back

Annual hours saved by task

Inbox triage & intent sorting

378 h

Project & lead intake

144 h

Name & participant extraction

146 h

Project match & duplicate check

63 h

Acknowledgements & clarifying replies

34 h

Next-step planning & task creation

90 h

Quote assembly (Inquiry-to-Quote)

357 h

Download, name & file documents

202 h

Create project file folders

50 h

Capture lighting schedule snapshots

95 h

Line-item & quantity entry

486 h

Project web research

216 h

### Who gets their week back

Annual savings by role, and hours returned per person each week

Role

Hrs saved / yr

Hrs / person / wk

$ saved / yr

Principal / Owner

76

0.8

$11,340

VP Sales / Sales Manager

54

1.1

$6,750

Operations Leader

23

0.5

$2,223

Quotations Manager

337

7.0

$26,972

Quoter / Estimator

676

4.7

$39,222

Inside Sales / Applications

479

5.0

$24,887

A&D Rep (Specifier)

126

0.9

$10,687

Contractor / Distributor Rep

42

0.3

$3,173

Controls Technician / Specialist

148

3.1

$10,632

Sales Admin / Coordinator

299

6.2

$11,376

Total

2,260

$147,262

### Return on investment

Baucore Inbox credits sized to 1,200 emails/month at 50 credits per email (60,000 credits/month).

$17,250

annual investment (Inbox credits)

$130,012

net annual benefit

754%

return on investment

1.4 mo

payback period

Lowest-cost plan: Tier 2 plus 3 top-up packs per year (top-ups never expire). Prices exclude VAT.

### Optional upside: faster quotes win more

Not included in the headline number. Replying and quoting faster typically lifts win rate.

Average quote value ($)

Win-rate lift (points)

e.g. 22% to 23% = 1.0

Agency commission rate (%)

+17

additional wins / year

$21,000

additional commission / year

## The Benefits

Faster response times without changing email habits

Less manual data entry and copy-paste work

Consistent handling of inbound requests across the whole thread

Every quote line traceable to its source page instead of a rep's memory

Reps keep working in email. Baucore Inbox does the data entry.

## Who This Is For

Building product manufacturers

Lighting, HVAC, electrical, and architectural product rep agencies

Teams handling high volumes of project-related email communication across long and complex sales cycles

## Frequently Asked Questions
