Title: Substitution Requests | Baucore Sales App for Building Materials
URL: https://www.baucore.app/product/quoting-execution/substitution-request-workflow
Locale: en

Feature

# Substitution Request Workflow

Structured Handling of Product Substitution Requests

Substitution Request Workflow is a Baucore function that structures and routes product substitution requests within project workflows.

![Substitution Request Workflow](/images/featured/baucore-function_screenshot-demo-substitution-request-workflow.webp)

## The Problem

Substitution requests arrive late and informally, which raises the risk of losing specifications.

Substitution requests buried in emails

Unclear responsibility for responses

No visibility into request status

Deadlines slip and influence shrinks.

## THE SOLUTION

Substitution Request Automation captures substitution requests and routes them to the right stakeholders with tracking.

## Showcase

### Request intake

Captures substitution requests in a structured form.

### Routing logic

Assigns requests to responsible parties.

### Status tracking

Tracks progress from request to decision.

### Decision documentation

Records outcomes in the project context.

## HOW IT WORKS

1

A substitution request is received

2

The request is routed to the responsible team

3

Evaluation and response are tracked

4

The decision is documented

## The Benefits

Faster response times

Clear accountability

Higher substitution success rate

Higher substitution success rate

## Who This Is For

Building product manufacturers

Rep agencies managing substitution scenarios

## Frequently Asked Questions

[

Works with

### Quote Agent

When a substitution changes several line items at once, ask Quote Agent to update them all in a single instruction instead of editing each row by hand.

Learn more





](/agents/quote-agent)