Baucore

ibau Research

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Prerequisites

  • User access: the Baucore ibau permission set and an ibau feature license.
  • Provider readiness: an administrator must complete the connection, user assignment, synchronization options, and mappings described in ibau Setup.
  • First-time authentication: a valid ibau API token. Treat the token like a password — don’t share it.
  • Remote access: the ibau endpoint must be active in Salesforce Remote Site Settings.

Setup and verification (for admins)

  1. Complete ibau connection, license assignment, options, and mappings in ibau Settings.
  2. Assign Baucore_ibau to a representative user.
  3. Open ibau and complete first-time token authentication.
  4. Run a broad keyword search and a filtered search.
  5. Synchronize an approved project with Auto or Manual Sync.
  6. Open the resulting Salesforce record and confirm the provider link, mapped values, and expected participants.

Access the feature

  1. Open the App Launcher.
  2. Search for and open ibau.
  3. Select ibau Research if the app doesn’t open on Research automatically.

The Research workspace contains saved-search controls, advanced filters, and the provider search entry point.

Search for projects

  1. Enter a project name, company name, or keyword in Search.
  2. Select Search or press Enter.
  3. Review the matching project cards in the results list.
  4. Use the pagination controls when more than 10 results match.
  5. Select a result to open its detail panel.

Refine a search with advanced filters

  1. Select Advanced Filters.
  2. Choose one or more applicable filter sections.
  3. Enter or select the required criteria.
  4. Select Search.
  5. Review the filtered map and results list.

The filter panel groups detailed project and company criteria, including: Project Score, Updated, Location, Object type, Development type, Roof, Timeline, Status, Measures, Company, and — as currently labeled in the filter panel across all three provider integrations — “My Project Sales Project Id” and “My Project Sales Company Id”.

Synchronize a project automatically

  1. Run a search and select a project.
  2. Review the provider project details.
  3. Select Auto Sync.
  4. Open the resulting Salesforce record.

Auto Sync applies mappings immediately. Use Manual Sync when field values or duplicate choices need to be reviewed before saving.

Synchronize a project with guided review

  1. Run a search and select a project.
  2. Select Manual Sync.
  3. For a new record, choose the target object: Project Lead, Project, or Main Project.
  4. Review the mapped field values and edit available values if needed.
  5. If duplicate records are found, select an existing record to update, or continue with a new record.
  6. Select Confirm.
  7. Review the resulting Salesforce record and its linked participants.

Troubleshooting

SymptomLikely causeResolution
ibau isn’t visible in the App LauncherThe user lacks the required permission set or feature licenseAssign Baucore_ibau and an ibau feature license, then have the user sign out and back in.
A login error appears on ResearchThe API token is incorrect, expired, or has leading/trailing spaces; the endpoint or Remote Site Setting may also be missingEnter the token without extra spaces. If the error remains, verify the endpoint URL and Remote Site Setting in ibau Setup.
Sync, Auto Sync, or Unlink isn’t visibleThe corresponding org-wide option is disabledReview Show Manual Sync, Show Auto Sync, and Show Unlink in ibau Setup.
A field doesn’t synchronize as expectedThe target mapping, overwrite behavior, or provider ID mapping is missing or incorrectReview the mapping for the correct provider node, Salesforce object, and target field. Confirm the provider ID mapping exists for the target object.
A participating company isn’t importedIts provider role doesn’t have an active role mappingIn ibau, open Mapping, review Roles, and enable the required role for import.

Limits and behavior

  • Page size: search results display up to 10 projects per page.
  • Authentication: the API token is entered on first Research access and stored after successful login.
  • Auto Sync: applies configured mappings immediately, without a review screen.
  • Manual Sync: allows mapped-value and duplicate review before confirmation.
  • Role filtering: only companies with an active role mapping are imported as participants.
  • Unlink behavior: removes the provider relationship without deleting the Salesforce record.

Still need help?

Our support team is happy to help with anything not covered here.

Contact support